Employees working in the hospitality industry make their jobs look effortless. In reality, it is a busy field that never takes a break. The industry is busy 24/7, 365 days a year. It takes dozens of employees to manage a large hotel, restaurant or catering service. Training employees and running a business can become burdensome. Managers need to stay on top of the challenge of hospitality training and retaining employees and are looking for an improved and impactful way to deliver. A technologically supported training needs to be flexible and reinforced throughout an employee's career.