How Mobile Learning Creates a Productive Restaurant Workforce

By: Bob Paulsen on April 3, 2018

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Every stakeholder in a restaurant wants one thing: They want their company to thrive in both bull and bear markets. This endeavor relies on continuous on-site training that produces actionable outcomes. This is where mobile learning comes in.

Learning where you work has several key benefits that are unique to this learning function. Some of which include the implementation of apps like organizational social networking, inter-server video training software, blogging, gamification, and more. Here are some examples of how mobile learning creates a productive restaurant workforce.


The key advantage of implementing a mobile strategy in-house is accessibility. Traditional learning softwarehas relied on desktops, and usually an off-site learning center for employees to attend off the clock. This has resulted in:

  • Little incentive to attend these off the clock learning events
  • Little incentive to apply effort in knowledge retention
  • Little information being retained

Little progress regarding actionable outcomes

Mobility allows an individual to learn while on the clock and in the restaurant, where they work. This act benefits both the company and the employee. The employee is now incentivized to learn, as it directly affects the money they are earning while on shift. Mobile learning provides an incentive to retain more knowledge through easy-to-use learning apps which can function like the employee’s apps they most use at home. Organizations can also measure progress through real-world situations that can demonstrate the effectiveness of the mobile learning campaign since the employee is on the clock.

Inter-Organizational Networking

Another benefit of mobility is networking. The function of networking is to connect people. Networking can happen quickly on a mobile device thanks to learning tools that connect employees and team leaders on a single server. This isolated connection ensures that employees remain focused and on task.

Inter-organizational networking allows for a greater collaborative experience between employees and management. This reaffirms to employees that leadership and lower-level staff are partners that are working together. It affirms that everyone in the company is on the same team and working toward a unifying goal.

Demonstrating to employees that each person in the organization is working together to accomplish a common goal, providing greater access to when and where learning takes place and providing each aspect through mobile learning, unequivocally creates a more productive workforce. It also creates a stronger relationship between staff and leadership which leads to greater levels of productivity. Finally, integrating powerful learning software to support mobility will grant additional numerous benefits for both employees and the organization.

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