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Employee Learning and Development Trends for 2020

By: Gary Iles on November 21, 2019


According to the Pew Research Center, millennials are the largest generation in the U.S labor force. That includes the retail, restaurant and hospitality industries. Additionally, 56 million people between the ages of 21 and 36 will be entering the work field. With the pace the world is moving at, the current learning intervention techniques will become irrelevant. Learning must always be responsive and continual to connect with the current generation.

Investing in workplace learning is key to continue advancement within your industry. Also, when an employee feels that a company is fully engaged and motivated to provide them with quality training, they feel a strong sense of loyalty. Here are four new learning and development trends that your company will want to adopt in 2020:

1. Content Delivery

Gartner states that 75% of employees at large corporations will have interacted with various kinds of workplace and training videos at least three times a day. According to recent research, almost 5 billion videos are watched on YouTube every single day. The wave of eLearning training is indeed moving towards efficient mobile strategies. Viewing a quick video on a mobile device is easier to deliver to the average worker. Organizations need training lessons to be efficient but effective. Also, 55% of people pay more attention when consuming a video versus any other content type. Start providing interactive and creative videos to the modern learner. 

2. Augmented Reality

It's time to unlock workplace productivity with Augmented Reality (AR) and Virtual Reality (VR). These technologies are about sensing the world around you and delivering data concerning the 3D world. According to Capterra, one in every three small to medium-sized businesses will include VR training to employees by 2021. Any industry that involves hands-on practice can utilize this technology. Additionally, the cost for each training scenario that requires hands-on practice will be significantly reduced. The opportunities for strengthening a learner's needs are endless once the resources of an organization are enhanced. 

3. User-Generated Content

Millennials are the biggest content drivers, contributing over 70% of all user-generated content online. Learning within a corporate environment is typically gained from one on one interactions from peers. For example, dedicated forums can be a successful employee tool for social learning and development. Start by creating a platform where your employees can share and learn from each other in one structured place. 

4. Artificial Intelligence Technology 

Using adaptive artificial intelligence (AI) based platforms can help to designate certain learning paths set by AI algorithms. Every person has strengths and weaknesses when it comes to learning new material. A learning path can be beneficial for certain individuals who primarily retain data through visuals, gamification solutions or auditory platforms. A module can be constructed to provide quizzes or games to help with individual problem areas. This can result in effective employee training. 

The future of digital training and development is here. For more information download the Gartner Report "How to Strengthen Your Digital Workplace Program to Sustain Digital Transformation."

how to strengthen your digital workplace program

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