For many restaurants, hotels, and field service professions, employee onboarding and training is an expensive proposition. Unfortunately, it's also something that you have to take care of on a regular basis. If you want to streamline the process, check out our eBook, "The 7 Pillars of Modern Learning." Not convinced? Consider how your long training times could be costing your restaurant money.
You're Paying to Train Employees
Most people working in the restaurant industry, the field service industry, or the hospitality industry expect to be paid as soon as they start working for your company--and that includes the time that they'll spend in training. Every additional hour added to your onboarding and training process means that you're paying employees to be trained--and that amount is multiplied by every new employee who is added to your team. In many cases, employees may work longer hours or spend more time on the clock during the training process than they will when they're officially added to your team. When you streamline your training and onboarding processes, you'll be able to reduce the expense associated with the process and that means that you can be more confident about adding new team members.
You're Paying for Trainers
Most people working in the restaurant industry, the field service industry, or the hospitality industry expect to be paid as soon as they start working for your company--and that includes the time that they'll spend in training. Every additional hour added to your onboarding and training process means that you're paying employees to be trained--and that amount is multiplied by every new employee who is added to your team. In many cases, employees may work more extended hours or spend more time on the clock during the training process than they will when they're officially added to your team. When you streamline your training and onboarding processes, you'll be able to reduce the expense associated with the process, and that means that you can be more confident about adding new team members.
Employees in Training Aren't Working at Peak Efficiency
When your new employees are in training, they aren't able to provide the high-quality customer service that your customers expect. In some cases, this may mean that your customers don't receive as much attention as they're used to or that tasks go undone because employees are in training, rather than being prepared to take on those tasks. In other cases, you may find that untrained employees are unable to provide the specific services that customers are asking for, which may, in turn, lead to less-satisfied customers. This can cost your business a significant amount of money over time, especially if you have high levels of employee turnover.
If you want to streamline your employee training and onboarding, provide better customer service, and decrease your overall training costs - contact us. We'll show you how mobile, customized training can make it more effective to train your employees, giving you the ability to move employees into open positions faster.