It's no secret that the corporate L&D industry has been catching up with the digital transformation happening in the workplace. And with the growing Millennials beginning to take senior and executive level positions, we will continue to see a disruption in how organizations are delivering information and how that information is being retain by employees. Millennials as managers are able to organize information easily, driving the need for data analytics for everything.
Josh Bersin's latest article begins to outline some these majors shifts happening in corporate learning and what we can expect going forward in this industry. New technology and modern tools have changed the traditional learning landscape to focus on "delivering learning to where people are" and shifting toward employee-centric learning.
We are beginning to see a move away from the traditional LMS being the nucleus for learning and development. We touch on this shift in our piece: Modernize Your Business Operations: Move Beyond the LMS. Traditional Learning Management Systems are complex, costly and simply not "friendly" for employees to use. LMS platforms haven't kept us with the type of learning content that has evolved over the last handful of years. Traditional LMS platforms don't foster the concept of "Spaced Learning." Studies have shown that we learn better by incorporating repetition and spacing out new information vs "binge education" or course catalog learning.
Included in the article is a great mapping of the "New Learning Landscape." With the decline of traditional LMS platforms and emerging new categories, flexibility will be key. As companies begin building their business cases for a learning program refresh, these vendors, even LMS vendors will need to be flexibility, scalable systems, flexible pricing, flexible terms, etc.
Over the last few months I’ve had a series of meetings with Chief Learning Officers, talent management leaders, and vendors of next generation learning tools. My goal has been simple: try to make sense of the new corporate learning landscape, which for want of a better word, we can now call “Digital Learning.” In this article I’d like to share ten things to think about, with the goal of helping L&D professionals, HR leaders, and business leaders understand how the world of corporate learning ...
Read the full article on joshbersin.com
Why Restaurant Execs Ditching Old-school Training for Video-based Methods
As I mentioned above, employee learning and development is an increasingly talked about subject. Part of the evolution of learning is within content creation. Restaurant employees are no longer stimulated with everyday training manuals (or worse paper-based training manuals), they are looking for engaging materials - rich media, videos, gamification all to be incorporated into learning. But we all know that transmitting this type of information down to the store level can be harder than it sounds.
Bandwidth in the restaurant isn't great and is shared among critical systems, like the POS systems, security systems and customer WiFi. It's nearly impossible to implement an a training platform that requires you to be online and you can forget about streaming video, unless you have a thing for constant buffering. Well, you're not out of luck! With todays advancements in digital learning platforms it's all possible, even without upgrading your network...
Employee training was one of the most talked about topics at the Restaurant Franchising & Innovation Summit 2017 in Dallas. The most important thing I heard, repeatedly by several restaurant executives was, "We are moving from training with manuals to video-based employee training because this is how employees want to learn." Video-based training makes perfect sense.
Read the full article on fastcasual.com
Andy Puzder: This is the 'biggest challenge' facing the restaurant industry
Whether it's mobile ordering at Starbucks or installing EMV chip card terminals at Safeway, there have undoubtedly been challenges in the retail and restaurant industry with trying to keep up with the many digital innovations that have happened over the last few years. Andy Puzder, former CKE Restaurants CEO, points out that with the growing pains that have occurred from the digital transformation in retail and restaurant, leadership will need to evolve the way they look at employee learning and development. Investing in entry-level employees will be key.
Andy Puzder may have stepped down as CEO of CKE Restaurants, but he still has a finger on the pulse of the restaurant industry.
"Really, if I were staying on as CEO at CKE, I think my biggest challenge would be to determine how you adjust to the different way people are purchasing things," Puzder said Tuesday on CNBC"s "Squawk Box."
Puzder, whose last day as CEO was Monday, said shifts in how millennials purchase everything from clothing to groceries has reached restaurants. Chains like Pan...
Read the full article on cnbc.com
