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Just-In-Time Learning 101: Innovate, Educate & Empower Your Employees

By: Gary Iles on December 22, 2017


A lot of people get confused about the meaning of just-in-time learning. But the concept is a lot simpler than most would imagine. The core philosophy of is that employees can obtain the knowledge and information they need when it is needed, and not a moment later. An employee should not have to wait for a topic’s expert to answer their phone call to get information – it should be available to them. Think Google...

Learning that is all around

It is not a type of program or software, because just-in-time learning is something that has been around for a few years. And it is only getting stronger. There are already sites like Facebook and LinkedIn, where it is easy to get in contact with subject matter experts through an email or a phone call. Then we have massive online open courses, or MOOCs, where professionals can take virtual classes to broaden their knowledge about a specific topic or field.

Impact on a Company

The market place is centered around speed and efficiency to a greater extent than it was five or ten years ago. With each passing year, companies are expected to produce results at a rapid rate, whether it is for clients or consumers. That is where just-in-time learning can help companies ensure their employees are keeping up with these demands.

With just-in-time learning, workers are more accurate, their reports and answers are more detailed, and they can learn on the go. Accuracy comes from the ability to cross-check facts with a few clicks, while the depth arrives thanks to the ability to access research papers and online courses with ease.

And with learning management systems available on smartphones, tablets, and available for offline use, it is possible to learn on the go in a way that was not an option a few years ago.

Learning is Faster and More Effective

Most people learn at a much more efficient pace when it is required for their job. That is why most professionals would tell you they do the bulk of their learning when at work. There is no option for someone to learn about a topic, if they are being asked to submit a report on it within a few days.

The field in question does not matter. Whether it is a lawyer who must familiarize themselves with a type of case, or a first responder who needs adequate details about the disaster they are driving into, just-in-time learning allows for faster learning and better retention of information.

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