The right workplace training methods can transform retails, restaurants and hotels tremendously. However, most companies continue relying on workplace training programs that offer a negative return on investment.
According to the 2018 Training Industry Report, U.S companies spent about $87.6 billion on corporate training and development. But a considerable amount of this money got wasted. Why?
- $11 billion was spent on external products and services, like outdated learning management solutions and generic content.
- $29.6 billion - training costs such as travel, equipment, facilitation, and more.
- $47 billion - training payroll, including internal staff, suppliers, partners, and more.
Clearly, CEOs, HR teams and other company leaders know employee training is extremely important. But the big elephant in the room is what happens after the training.
This traditional model of training where facilitators or online tutors bombard employees with great content and company leaders pray that whatever was taught gets miraculously memorized and applied is like hoping for mountains to reunite.
And this is why despite investing millions of dollars in workplace training and development many retail, hotels and restaurants continue to struggle with challenges such as:
- High employee turnover
- Disengaged employees
- Poor customer satisfaction
- Brand inconsistencies across branches
What's The Solution?
Integration is critical for workforce training programs to be effective. It takes teamwork between human resources and learning management systems (LMS) to keep your training and development at peak efficiency.
So if your LMS works in isolation, you're missing out. To find out why and what to do, read our whitepaper "Your LMS Is Holding You Back- 3 Steps To Move To An Integrated Learning Solution"
In this blog post, we look at five ways integrated learning systems can transform workplace learning and development in retail, restaurant and hotel industries.
4 Proven Ways Integrated LMS Can Transform Workplace Training Programs
Eliminates Data Redundancy
Redundant data can cause several challenges. It can make your workplace training ineffective by providing inaccurate information. With an integrated learning system, this challenge is eliminated.
Your HR or learning and development teams will only have to put in relevant information once instead of doing so every time you invest in new training software. This saves you time and resources. It also ensures all employees consume the same information.
Promotes Personalized Training
Integrated learning systems allow you to fully utilize advanced analytics. This means you can get an overview of every employee, their responsibilities, training progress and performance. You can, therefore, offer more personalized training instead of relying on systems that put all employees in the same category.
Offers More Effective Workplace Training Analytics
Big data provides you with more insight into your employees and training. For example, integrating your LMS with HR systems allows you to easily identify training gaps per job description. That way, you can find ways to improve your training to suit every employee.
Improves Workplace Training ROI
Integrated learning systems ensure you get a positive ROI on your training. Apart from offering personalized training and gaining useful insights, such systems also help you:
- Identify trends that produce actionable goals
- Minimizes the risk of using inaccurate data
- Improves training resource allocation
- Identify top talent and employees who are struggling
Learning management systems play crucial roles in employee training. However, they should work with other systems like HR to become more effective in this digital and mobile era. And no industries need this more than retail and hospitality. Ready to move? Contact PlayerLync to speak with one of our LMS integration specialists to learn more.
