Why Restaurants Need Employee Collaboration Software Now

Why Restaurants Need Employee Collaboration Software Now
2 minute read

Workplace failures often stem from a lack of collaboration and engagement, and the restaurant industry has been particularly affected by this issue. Curious about why and how? Keep reading.

The Cost of Poor Workplace Collaboration in Restaurants

Many employees cite a lack of collaboration and disengagement as their primary reasons for quitting. According to the Bureau of Labor Statistics, the restaurant employee turnover rate between 2015 and 2017 hit 81.9%.

In some restaurants, particularly fast food establishments, industry experts suggest that the turnover rate could exceed 100%. They also caution that this situation has been deteriorating in recent years. But that's not all.

Restaurants nationwide face numerous challenges, including low morale, ineffective communication, difficulty in attracting top talent, and inadequate training. However, there is a glimmer of hope in the form of employee collaboration software.

Working effectively as a team has been shown to address these challenges. And that's why many managers and CEOs are looking for communication and collaboration tools to change this trend. Fortunately, those who have tried employee collaboration tools are noticing significant improvements.

If you haven't, you should jump on the ship before it's too late and enjoy the following benefits.

Supercharge Your Productivity

Collaboration tools are not just another digital solution claiming to boost employee productivity. They have been proven to genuinely transform workplaces and supercharge overall performance. In fact, a study conducted by Stanford University revealed that companies can turbocharge their productivity simply by encouraging their employees to work collectively.

One of the key benefits of employee collaboration tools is that they ensure all employees have access to information from a unified source. This is crucial because studies have shown that employees can waste up to 2.5 hours a day searching for the right information. By eliminating this problem, collaboration tools save valuable time and allow employees to focus on their tasks.

Integrating workflows throughout your restaurant is another advantage of using collaboration tools. This ensures that your employees receive the assistance they need in a timely manner, regardless of their location or the devices they are using. This is particularly beneficial for mobile and frontline employees who may not have access to an office or a computer.

In summary, collaboration tools are not just a buzzword. They have tangible benefits that can significantly improve productivity and efficiency in the workplace. By embracing these tools, restaurants can empower their employees and create a more cohesive and engaged workforce.

Reduce Your Turnover

Collaboration plays a vital role in driving productivity and retaining staff. According to a comprehensive Gallup Study, employee turnover costs companies a staggering $10 billion each year, while disengagement adds an additional $550 billion. These substantial sums of money could be better utilized for business growth and development.

Solve Communication Challenges

Communication is vital for the success of any working relationship. Unfortunately, mobile employees such as those in restaurants complain that they don't receive sufficient information from their managers.

This affects collaboration adversely as some employees feel left out, unappreciated, or forgotten. Great communication begins with a mutual understanding of facts. With collaboration software, all your workers can get information from a centralized source at the same time.

Unite Your Employees

One of the most powerful advantages of employee collaboration software is its ability to bring together staff in an increasingly dispersed work environment. In today's modern workplaces, physical locations are no longer the sole focus.

Many companies are now using various devices, including smartphones, to onboard and train their employees. This means that employees in retail establishments like restaurants can easily join, receive training, and start working with minimal face-to-face interactions.

By utilizing collaboration software, companies can facilitate communication and project collaboration among employees who are physically distant, all while maintaining privacy and productivity.

As you can see, strong collaboration tools are essential for the progress of restaurants in today's world. However, it is equally important for restaurants to choose the right solution and address the challenges faced by frontline workers in order to fully enjoy the benefits of employee collaboration software.

At PlayerLync, we strive to provide the best collaboration tools to empower mobile employees in restaurants. To learn more about how you can empower and enable your frontline employees, read our white paper:  The State of Internal Communications for Frontline Employees